🛍️ Order & Payment
Which payment methods are accepted?
We accept all common payment methods: PayPal, credit card, Klarna, Sofortüberweisung and more.
Can I change or cancel my order later?
As long as your order has not yet been shipped, please feel free to contact us – we will try to make changes possible.
How do I redeem a discount code?
You can enter your discount code during checkout. Make sure you spell it correctly!
📦 Shipping
How long does shipping take?
Shipping usually takes 2–3 business days within Germany. International orders take slightly longer.
How much does shipping cost?
Shipping within Germany is free for orders over €50. For orders below this value, the flat rate is €3.99.
Can I track my package?
Yes, after shipping you will receive a tracking number via email.
🔁 Returns & Exchanges
Can I return my order?
Yes, you can return your order within 14 days of receipt.
Who covers the return costs?
You will be responsible for the return shipping costs unless the item was damaged or faulty.
📞 Contact & Help
How can I reach you?
You can reach us by email at info@auto-diagnostik.de or via the contact form or via our telephone service hotline +4971136544645
When will I receive an answer?
We usually respond within 24-48 hours (working days).